Battery drainage is the process of your battery losing voltage, or energy even though the bike is stationary and being unused. It's best to compare drainage of a battery with your laptop, your phone - or for our sake your Vela bike. Basically anything with a lithium ion battery will have what's called drainage. For example, say you left your laptop on for a week in sleep mode and went back to turn it on, you'll notice the battery wasn't where you left it at. Similar to your phone when using it all day. You fully charge these devices and use it for an amount of time but then it's dead and you need to recharge it because well - drainage :)
The Vela bike is made with internal computers that use power to run the SIM Card and GPS , along with other electronics and typically end up draining from 100% battery to 0% in approximately 7 days depending on how the bike is being stationary. Here's a few tips on how to keep your battery from draining:
- Keep your Vela plugged in while not in-use.
- If you use the lock button option in the Vela app it will help reduce the usage and extend the time slightly. A longer, safer option is to place the bike into deep sleep mode (you can read more about that here[link])
- Pull the battery outside of the bike if not able to charge it. While the battery is removed from the bike it's not sending power to the internal computer resulting in nearly zero battery drainage.
We are actively updating the internal computer and battery management systems to improve this with future updates. Your bike will receive these updates with Over-the-Air updates. In the meantime, we are taking steps to improve the battery drainage with future app updates.